Frequently Asked Questions
Everything you need to know about your Poppy Scrubs experience.
What makes Poppy Scrubs different from traditional medical uniforms?
Poppy Scrubs are engineered with our signature 4-way stretch fabric that is both fluid-resistant and incredibly soft. We focus on a modern, tailored fit that combines high-fashion aesthetics with the functional durability required for 12-hour shifts.
How do I find my perfect fit?
We provide a comprehensive size guide on each product page. Our scrubs are designed to be true-to-size, but if you prefer a more relaxed fit for active movement, we recommend sizing up. We offer sizes ranging from XXS to 3XL in petite, regular, and tall lengths.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unwashed condition with tags attached. We provide a pre-paid shipping label for all domestic exchanges to ensure you get the right fit without extra costs.
How should I care for my scrubs to ensure they last?
To maintain the integrity of the fabric and color, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or fabric softeners, as these can break down the fluid-resistant properties of the textile.
Do you offer group discounts for medical offices or clinics?
Yes! We offer tiered pricing for bulk orders of 15 sets or more. Please contact our Group Sales team via the 'Bulk Orders' page for a personalized quote and embroidery options for your team.
When will my order ship?
Standard orders are processed within 1-2 business days. Once shipped, domestic delivery typically takes 3-5 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.